Address search field loads with error message + change range to miles?

7 months 18 hours ago #1 by teaguew
Please see attached image. I added address as a search option. When the page loads, the address' search field says "Oops! Something went wrong".

Also, is there a way for the address search range to be in miles instead of kilometers?

Thanks for your help on both items.
Attachments:

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7 months 17 hours ago #2 by Function90
Hello Teaguew,

Have you entered the correct Google Map API Key. I just checked, it is working even without. api for me.

Currently this is not available yet, we will add this feature soon.

Thank you
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6 months 4 weeks ago - 6 months 4 weeks ago #3 by teaguew
Dumb question ... I have an API key, but where do I use it? I don't see a place in Joom Profile, and I can't seem to track down the right or current instructions via Google, or find a plugin for a Joomla-wide solution.

Thanks!

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6 months 4 weeks ago #4 by teaguew
Oops - I had earlier found the API field in the Address field. It has my key in it, but the problem remains.

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6 months 4 weeks ago #5 by Function90
Can you share your site link at This email address is being protected from spambots. You need JavaScript enabled to view it. ? we will check on your site.

Thank you
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6 months 3 weeks ago #6 by Function90
Hello,

We have fixed the issues, can you install the new version and try again.
www.function90.com/change-logs/joom-profile.html

Thank you
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6 months 3 weeks ago #7 by teaguew
OK, I installed the update and removed my customized files (which basically reversed the order of postal code / state to match the US style. The page is now back to the "oops" error in the address search field.

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6 months 3 weeks ago #8 by Function90
Sorry for inconvenience. Please download the kit again and check it. This must fix the issue.

Thank you
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6 months 3 weeks ago - 6 months 3 weeks ago #9 by teaguew
I installed the latest. No more "oops" error, but now, when I enter any version of an address (postal code alone, city/state alone, full address), I get no results, even when I use values that I know match the users. The other four fields I've set up as searches (family name, head of household first name, spouse first name, and a select option, work perfectly.

Also, I discovered that the "error in connection" message was because I entered a postal code and clicked GO. I did not select anything from the options that appeared in the drop-down list. When I choose from that list, I do not get the error (but I still get no results).

Just an aside, other than the address search problem, Joom Profile works VERY well, thank you.

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6 months 3 weeks ago #10 by Function90
Hello,

I think, you have uplaoded user data in database directly. So in address table there is no latitude and longitude of user. That is why search by address is not working. Either you need to find latitude and longitude of user and insert them in database or an scrip need to be written which will find the latitude and longitude and insert them in that table.

Thank you
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6 months 2 weeks ago #11 by teaguew
You are correct, I did upload. I added the co-ordinates and that fixed it. Thanks!

It appears that the general search field at the top-right of the directory does not include the address, even if address is set as a searchable field. Is this the expected behavior?

Thanks!

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6 months 2 weeks ago #12 by Function90
Hello,

Thanks for letting us know, we will check and get back to you on this issue.

Thank you
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